This page contains the Refund Policy for KICX.in.

At KICX, we are committed to ensuring the satisfaction of our students. If you encounter any issues with our mock tests or packages, we offer a straightforward refund process subject to the following conditions:

• Eligibility: Refunds are available for mock tests and packages if reported within 48 hours of purchase due to any discrepancies or unsatisfactory experiences.
• Processing Time: Upon receiving a refund request, we will review it within 2 working days. If approved, the refund will be processed within 7 working days to the original payment method.
• Request Procedure: To initiate a refund, please contact our support team via support@kicx.in with your order details and the issue encountered.
• Exceptions: Refunds may not be granted if the mock test or package has been substantially utilized or if the request is made beyond the specified timeframe.
• Support: For any queries or assistance, please reach out to our customer support.

We reserve the right to modify this policy at our discretion to better serve our students.